Returns & Exchanges
At Herbiotics, we want you to be completely satisfied with your fashion purchase. If your new items aren't the perfect fit, we offer a seamless 30-day return and exchange policy to ensure your wardrobe is exactly what you envisioned.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all Herbiotics tags are attached and the garments are in unworn condition.
Ship Your Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing